Privacy policy

At Zayalle, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely via third-party gateways)

  • Order details and purchase history

We only collect information that is necessary to provide our services.

2. How We Use Your Information

Your information is used to:

  • Process and fulfill your orders

  • Communicate with you regarding orders, shipping, returns, or support requests

  • Send transactional emails (order confirmations, shipping updates, etc.)

  • Improve our website, services, and customer experience

  • Prevent fraud or misuse of our platform

We do not sell or rent your personal data to third parties.

3. Sharing Your Information

We may share limited information with trusted third-party partners strictly for operational purposes, such as:

  • Shipping and logistics providers

  • Payment gateways

  • Website and technology service providers

These partners are authorized to use your information only to perform services on our behalf and are not permitted to use it for marketing or any other purpose.

Zayalle does not allow suppliers or partners to contact customers directly for promotional or marketing activities.

4. Payment Security

All payments are processed through secure, third-party payment gateways. Zayalle does not store or have direct access to your full payment details.

5. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill orders

  • Comply with legal and accounting requirements

  • Resolve disputes and enforce our policies

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enable core website functionality

  • Analyze site traffic and usage

  • Improve performance and user experience

You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your data (subject to legal requirements)

To exercise these rights, please contact us using the details below.

8. Data Protection & Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, misuse, loss, or disclosure.

However, no method of transmission over the internet is 100% secure.

9. Third-Party Links

Our website may contain links to third-party websites. Zayalle is not responsible for the privacy practices or content of those external sites.

10. Children’s Privacy

Zayalle does not knowingly collect personal information from individuals under the age of 18.

11. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will take effect immediately upon posting on the website.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

📧 Email: support@zayalle.com

Zayalle
Thoughtfully made. Intentionally delivered.